
Contact us · 24 hours a day
Talk to a bed bug expert — day or night
Bed bugs don't keep office hours, and neither do we. Our emergency line is answered 24 hours a day, 7 days a week, 365 days a year.
24 hour emergency line
020 3600 0351
Tap to call — answered day and night
Email us
eprlondon@hotmail.com
Send photos of bites or bugs for a fast assessment
Opening hours
24 / 7 / 365
Including weekends and bank holidays
Emergency call-outs
A real person answers, whatever the time
When you call 020 3600 0351 you'll speak directly to a trained Thermastrike technician — not a call centre. We'll listen, help you confirm whether it's bed bugs, give you a clear price and book the earliest available heat treatment, often within 24–48 hours.
We'll also tell you what to do tonight to stop bed bugs spreading to other rooms while you wait.
- Hotels, B&Bs and holiday lets with guests due to arrive
- Landlords and agents needing a property turned around fast
- Families woken by bites or finding bugs in the night
- Care homes, hostels and businesses that can't wait

Bed bug heat treatment specialists
Heat treatment
Chemical-free
3-month guarantee
What happens when you get in touch
1. Call or email
Ring 020 3600 0351 any time, or email us with photos.
2. Free advice & quote
We assess the problem and give you a fixed, no-obligation price.
3. Fast treatment
We book your heat treatment quickly, backed by our 3-month guarantee.
Covering London and all of England
Our technicians travel throughout London, the Home Counties, the Midlands and the North.
See all areas covered →Bed bug emergency? We're here 24 hours a day.
Free advice & quote — 3-month guarantee on every heat treatment.